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Your Questions, Answered

Everything Maryland homeowners ask us about roofs, siding, gutters, storms, and paying for it all, organized by topic and connected to the full guide for each service.

Working With Tar Heel by Tar Heel Construction Group
2004Family owned since

Working With Tar Heel

What areas do you serve?
Central Maryland and southern Pennsylvania. From Baltimore and Crofton up to Westminster, across Harford and Cecil counties, and north into York and Lancaster, PA. If you do not see your town, call anyway. Chances are we are already working on your street.
Are you licensed and insured?
Yes. MD License #131991, PA License #135811, fully insured, BBB A+ accredited, and winner of the BBB Torch Award for Ethics.
How long have you been in business?
Joe Ayler founded Tar Heel in Bel Air in 2004. Twenty years later we are still family owned, with 18 team members and 800+ reviews rated 5.0 out of 5.0.
Do you offer free estimates?
Always. Call (410) 638-7021 or send a message and we will schedule a free inspection, usually within 48 hours. Estimates are written, itemized, and pressure free.
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Roof Replacement by Tar Heel Construction Group
1 DayMost roofs installed

Roof Replacement

How long does a roof replacement take?
Most residential roofs in our area are completed in a single day. Larger or more complex homes may take two. Your project manager gives you an exact schedule before work begins.
What shingles do you install?
We are GAF Master Elite® certified and install the full GAF lineup, including Timberline HDZ and UHDZ architectural shingles, plus the underlayment, ventilation, and accessories that make up a complete roof system.
What warranty comes with a new roof?
As a Master Elite contractor we can register GAF enhanced warranties, including options that cover materials and workmanship for decades. Everything is in writing before you sign.
Do you tear off the old roof or go over it?
We recommend a full tear off in almost every case. It lets us inspect the decking, fix hidden damage, and install a system that qualifies for the strongest warranties.
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Roof Repair by Tar Heel Construction Group
5.0 ★800+ reviews

Roof Repair

Do you actually do repairs, or will you push a replacement?
We repair roofs every week and we are happy doing it. If a repair will safely extend the life of your roof, that is what we recommend, in writing.
How fast can you fix a leaking roof?
Active leaks get priority scheduling and most repairs are completed in a single visit. If a second visit is needed, we tarp and protect your home in the meantime.
Can you match my existing shingles?
In most cases yes. We match manufacturer, profile, and color as closely as the market allows, and we tell you honestly when a perfect match is not possible.
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Storm Damage and Insurance Claims by Tar Heel Construction Group
24/7Emergency tarping

Storm Damage and Insurance Claims

Should I call my insurance company or a roofer first?
Call us first. A free inspection tells you whether the damage justifies a claim before anything goes on your record. If it does not, you will know that too.
What does storm damage look like?
Wind damage shows as missing, creased, or lifted shingles. Hail leaves bruises and granule loss that are easy to miss from the ground. Dented gutters and torn screens are often the first visible clues.
Do you meet the insurance adjuster?
Yes. We meet your adjuster on the roof with our photo documentation so the scope of damage is agreed on site, not argued about later.
How fast can you tarp a leaking roof?
Emergency tarping is prioritized ahead of all scheduled work. Call the office and we will protect your home as fast as conditions allow.
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Siding by Tar Heel Construction Group
2 to 5Days for most homes

Siding

Vinyl or fiber cement siding, which is better?
Vinyl wins on price and low maintenance. Fiber cement wins on impact resistance and a premium painted look. We install both and walk you through the tradeoffs honestly.
Can you add insulation when residing?
Yes, and residing is the perfect moment for it. Insulation board flattens walls, quiets the house, and lowers energy bills without touching your drywall.
Does insurance cover storm damaged siding?
Wind and hail damage to siding is commonly covered. We document the damage and handle the matching conversation with your carrier.
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Gutters by Tar Heel Construction Group
On SiteFormed at your home

Gutters

What are seamless gutters?
They are formed on site from a continuous coil of aluminum, cut to each run of your home. Fewer joints means far fewer places to leak.
What size gutters do I need?
Most Maryland homes do well with 5 inch K style gutters, but large or steep roofs shed water faster than they look. Where the math calls for it we install 6 inch gutters and oversized downspouts.
Are gutter guards worth it?
If you have trees near your roof, usually yes. Quality guards end the ladder routine and keep water moving. If your home does not need them, we will say so.
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Commercial Roofing by Tar Heel Construction Group
50+Years expertise

Commercial Roofing

What commercial roofing systems do you install?
TPO single ply membranes and restorative coating systems for flat and low slope buildings, backed by 50+ years of combined commercial expertise.
Can you restore a commercial roof instead of replacing it?
Often yes. A restorative coating system can renew a sound but aging roof at a fraction of replacement cost, without shutting down your operation.
Do you offer maintenance programs?
Yes. Scheduled inspections, drain clearing, seam checks, and documented condition reports that extend roof life and protect your warranty.
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Financing by Tar Heel Construction Group
0%Interest options

Financing

What financing plans do you offer?
Options include no interest if paid in full in 12 months, reduced rates over 60 months, and plans up to 120 months for the lowest monthly payment. Apply online in minutes to see current offers.
How fast is financing approval?
The application takes a few minutes and most homeowners receive a decision the same day, often within minutes.
Can financing cover my insurance deductible?
Yes. Storm restoration customers often finance the deductible or use financing to upgrade materials beyond what the claim covers.
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